Return on Intelligence: A Strategic Enterprise Playbook for Scalable AI Agents - Paperback

by Kristin L. Milchanowski (Author)

A call to lead with empathy, this book redefines what transformation means in the age of artificial intelligence. Intelligence is not a tool. It is infrastructure. Cutting through the hype and ambiguity that surrounds AI, the book bridges the gap between technological deployment and meaningful transformation.

Author Biography

Dr. Kristin L. Milchanowski is a force in global AI and quantum leadership and serves as the chief AI and data officer at BMO Financial Group. With a PhD in decision sciences and post-graduate AI studies from the University of Oxford, she now teaches AI as an associate fellow within the Saïd Business School. She has architected AI strategies that fight illicit finance, elevate digital ecosystems, and redefine innovation. Milchanowski previously held roles at EY, Morgan Stanley, and JP Morgan and was formerly an advisory board member of Automobili Lamborghini.