It's Hard to Find Good Help These Days: A customer service manual for businesses - Paperback
It's Hard to Find Good Help These Days: A customer service manual for businesses - Paperback
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by Jeanne Bean Murdock (Author)
It's Hard to Find Good Help These Days is a realistic guide to providing outstanding customer service. Rather than a boring layout of a typical business manual, this book provides guidance via entertaining vignettes based on actual experiences Murdock had as a customer. Hop from story to story while you learn what each professional did right and/or wrong.
Author Biography
Entrepreneur and satirist Jeanne "Bean" Murdock brings a new approach to business, fusing humor with customer service expertise, a skill she honed while operating a very successful health and fitness firm for 22 years.