{"product_id":"is-this-about-me-or-you-paperback","title":"Is This About Me or You? - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eAndrew Priestley\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eAn essential guide on how highly effective leaders listen, understand and respond to people who are upset. This unpacks a proven strategy for diffusing difficult conversations that leave people feeling understood rather than frustrated and angrier. Incredibly simple - incredibly effective. Is This About Me Or You? explains listening filters, why conflicts escalate and how to diffuse them with professionalism, compassion and the total absence of agenda, techniques and tactics that usually make things worse. Simple. Game-changing.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 118\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.28 x 8.5 x 5.5 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e June 03, 2020\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":52695837999378,"sku":"9781912774586","price":20.02,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0941\/2211\/5346\/files\/LYvt9PAZQ69781912774586.webp?v=1789019488","url":"https:\/\/ckbookstore.net\/products\/is-this-about-me-or-you-paperback","provider":"CK BOOKSTORE","version":"1.0","type":"link"}