{"product_id":"how-to-tell-anyone-anything-breakthrough-techniques-for-handling-difficult-conversations-at-work-paperback","title":"How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eRichard Gallagher\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eNo one likes to be criticized, but this book teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eDrawing from the latest in psychology on how best to connect with others, \u003cem\u003eHow to Tell Anyone Anything\u003c\/em\u003e steers you away from the common mistake of providing feedback by focusing on what's wrong and shows you instead how to provide clear, constructive positive messages that create real behavior and performance change.\u003c\/p\u003e\u003cp\u003eYou'll learn how to: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ebe more candid, \u003c\/li\u003e\n\u003cli\u003eprioritize relationships, \u003c\/li\u003e\n\u003cli\u003eask important questions, \u003c\/li\u003e\n\u003cli\u003ereframe difficult messages, \u003c\/li\u003e\n\u003cli\u003econtrol your emotions, \u003c\/li\u003e\n\u003cli\u003eand be graceful when you're on the receiving end of difficult feedback.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eComplete with illuminating examples and a unique step-by-step process, \u003cem\u003eHow to Tell Anyone Anything\u003c\/em\u003e gives you powerful insight into how we all react naturally to criticism--and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions.\u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003eSometimes it's hard to keep our communication with coworkers positive. Whether it's with a boss, someone we manage, or a peer, bringing up and resolving awkward and challeng-ing situations is never easy--and it's potentially explosive! But interactions that might otherwise become verbal tugs-of-war can easily be transformed from stressful moments of criticism to collaborative, problem-solving exchanges...just by using the right technique. \u003c\/p\u003e How to Tell Anyone Anything gives you a unique method for delivering constructive, positive messages that will create real changes in behavior and performance. Drawing from the latest in psychology on how best to connect with others, this book shows you step by step how to get your message across successfully while keeping feelings and relationships intact. Complete with helpful examples, How to Tell Anyone Anything reveals the painless new approach to communication we can all use to make our most challenging conversations both productive and stress-free.  Advance Praise for How to Tell Anyone Anything  \"Gallagher's remarkable, easy-to-use approach will teach you how to handle your most difficult workplace conversations, and even help turn some of your most challenging employees into valuable contributors. This book's sound psychological concepts--and Rich's gentle humor--will change the way you talk to people!\"  -- Jennifer J. Halpern, Ph.D., LMSW, CEO of The Decision Specialist;  and coauthor of Debating Rationality  \"A wide chasm separates those who avoid difficult conversations and those who can effectively handle them. Rich Gallagher draws on years of experience and research to give a simple, highly readable yet effective set of steps to help you get from 'here' to 'there.'\"  -- Phil Verghis, President, The Verghis Group, Inc.;  and author of The Ultimate Customer Support Executive  \"Richard Gallagher nails it! How to Tell Anyone Anything is loaded with simple, systematic tools that will empower you to...well, 'tell anyone anything!' Transform your communication skills with this easy, powerful read.\"  -- Patty Kreamer, CPO(R), Founder, www.ByeByeClutter.com;  and author of ...But I Might Need It Someday!  Richard S. Gallagher is a popular corporate trainer and public speaker who specializes in the mechanics of workplace culture and communication. He is the author of several books including Great Customer Connections and What to Say to a Porcupine. He lives in Ithaca, New York. \u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cb\u003eRichard S. Gallagher\u003c\/b\u003e is a popular corporate trainer and public speaker who specializes in the mechanics of workplace culture and communication. He is the author of several books including \u003ci\u003eGreat Customer Connections\u003c\/i\u003e (978-0-8144-7308-5) and \u003ci\u003eWhat to Say to a Porcupine\u003c\/i\u003e (978-0-8144-1055-4). \u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 240\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.56 x 8.96 x 6.38 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e June 01, 2009\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":52320160940306,"sku":"9780814410158","price":14.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0941\/2211\/5346\/files\/aDNXRkVDdVRCbURjVXpob3RHUjN1QT09.webp?v=1780267982","url":"https:\/\/ckbookstore.net\/products\/how-to-tell-anyone-anything-breakthrough-techniques-for-handling-difficult-conversations-at-work-paperback","provider":"CK BOOKSTORE","version":"1.0","type":"link"}