{"product_id":"healthcare-call-center-essentials-optimize-your-medical-contact-center-to-improve-patient-outcomes-and-drive-organizational-success-hardcover","title":"Healthcare Call Center Essentials: Optimize Your Medical Contact Center to Improve Patient Outcomes and Drive Organizational Success - Hardcover","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003ePeter Lyle DeHaan\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eThe essential guide to healthcare call centers.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eToday's healthcare call centers are overwhelmed with patient calls and the daily stresses of our busy medical system.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eBut running a healthcare call center comes with its own set of challenges. \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e\u003cem\u003eHealthcare Call Center Essentials \u003c\/em\u003eis designed for those who want to manage a more effective medical contact center. From daily operations to long-term success, this essential guide will help you create a thriving contact center that meets the urgent needs of both patients and the medical community.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eBy \u003cstrong\u003eaddressing common pain points\u003c\/strong\u003e, \u003cem\u003eHealthcare Call Center Essentials\u003c\/em\u003e will teach you how to: \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eTrain and retain agents for long-term success\u003c\/li\u003e\n\u003cli\u003eMeasure your metrics to understand your call center's strengths and weaknesses\u003c\/li\u003e\n\u003cli\u003eCreate more efficient and effective call center operations\u003c\/li\u003e\n\u003cli\u003eUnderstand the dynamics of traffic, time management, and employee issues\u003c\/li\u003e\n\u003cli\u003eOptimize your systems to better meet the needs of your medical community\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e\u003cem\u003eHealthcare Call Center Essentials: Optimize Your Medical Contact Center to Improve Patient Outcomes and Drive Organizational Success\u003c\/em\u003e provides practical and actionable tips to call center directors, managers, and leaders. You'll discover how to better manage your team and maintain achievable strategies to meet your goals and powerfully support patients and healthcare centers.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eBy implementing the strategies in \u003cem\u003eHealthcare Call Center Essentials, \u003c\/em\u003eyou can improve your daily systems and optimize your contact center operation.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eGet your copy today.\u003c\/strong\u003e\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 196\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.5 x 9 x 6 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e June 06, 2022\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":52239423635730,"sku":"9781948082969","price":33.1,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0941\/2211\/5346\/files\/Z2NuY2N1bVRHVVgxZGRpbUNZTHVmQT09.webp?v=1777879158","url":"https:\/\/ckbookstore.net\/products\/healthcare-call-center-essentials-optimize-your-medical-contact-center-to-improve-patient-outcomes-and-drive-organizational-success-hardcover","provider":"CK BOOKSTORE","version":"1.0","type":"link"}