{"product_id":"emerging-systems-for-managing-workplace-conflict-lessons-from-american-corporations-for-managers-and-dispute-resolution-professionals-hardcover","title":"Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals - Hardcover","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eDavid B. Lipsky\u003c\/b\u003e (Author), \u003cb\u003eRonald L. Seeber\u003c\/b\u003e (Author), \u003cb\u003eRichard Fincher\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003ci\u003eEmerging Systems of Managing Workplace Conflict\u003c\/i\u003e presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accommodation of the disabled; and wrongful termination as well as other problems stemming from governmental regulations and court actions. \u003cbr\u003e Drawing on the authors' vast research and frontline experience with a wide variety of corporations and organizations, this important book examines successful responses to universal workplace problems and conflicts. In addition, the book is filled with illuminating case examples and stories from organizations, such as Brown and Root, Kaufman and Broad, Warner Brothers, Universal-Studios, Kaiser Permanente, the United States Postal Service, Johnson \u0026amp; Johnson, Shell, Prudential, and others, that have instituted systems of dispute resolution in response to ongoing destructive conflict, expensive litigation, and crippling settlements. This book offers an enormously useful approach for the application of the most up-to-date systems of organizational conflict resolution and shows how this approach can work in specific situations to save time and money.\u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eInnovative Tools for Managing Conflict Resolution at Work\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003ci\u003eEmerging Systems for Managing Workplace Conflict\u003c\/i\u003e presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems that organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accommodation of the disabled; and wrongful termination, as well as other problems stemming from governmental regulations and court actions. \u003c\/p\u003e\u003cp\u003e\"Lucidly written and thoughtfully researched, \u003ci\u003eEmerging Systems for Managing Workplace Conflict\u003c\/i\u003e is a perfect resource manual for CEOs and managers interested in learning about alternative dispute resolution in the workplace.\"\u003cbr\u003e \u003cb\u003e--DAVID A. HART\u003c\/b\u003e, CEO, Association for Conflict Resolution \u003c\/p\u003e\u003cp\u003e\"This book makes a major contribution to the expanding body of empirical information about how alternative dispute resolution techniques are being used in American corporations. It is practical and specific and should be read by everyone with an interest in reducing the cost of conflict in the workplace.\"\u003cbr\u003e \u003cb\u003e--ROBERT C. BARRETT\u003c\/b\u003e, director, California Dispute Resolution Institute, University of San Francisco \u003c\/p\u003e\u003cp\u003e\"Managing conflicts is so much a part of corporate and institutional life--and is so often handled without creativity. The authors offer a comprehensive picture of conflict management--its history, current practice, and future prospects. As you move through their work you are struck by the need to shape a culture that supports win\/win outcomes and uses processes, like ADR, only after the individual stakeholders have thoughtfully executed the spirit of conflict resolution through their daily behavior.\"\u003cbr\u003e \u003cb\u003e--HAROLD W. BURLINGAME\u003c\/b\u003e, senior executive advisor, AT\u0026amp;T Wireless, and former executive vice president, Human Resources, AT\u0026amp; T\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eTHE AUTHORS\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eDAVID B. LIPSKY\u003c\/b\u003e is professor and director of the Institute on Conflict Resolution, School of Industrial and Labor Relations, at Cornell University. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eRONALD L. SEEBER\u003c\/b\u003e is associate professor and associate dean of the School of Industrial and Labor Relations at Cornell University and executive director of the Institute on Conflict Resolution. \u003c\/p\u003e\u003cp\u003e\u003cb\u003eRICHARD D. FINCHER\u003c\/b\u003e is an arbitrator, mediator, attorney, and managing partner of Workplace Conflict Resolutions in Phoenix, Arizona.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 432\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1.28 x 9.44 x 6.04 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e April 25, 2003\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":52304016310546,"sku":"9780787964344","price":109.44,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0941\/2211\/5346\/files\/bkIwWC9MNUhTYzBhZlYwWi9INFp3QT09.webp?v=1779925996","url":"https:\/\/ckbookstore.net\/products\/emerging-systems-for-managing-workplace-conflict-lessons-from-american-corporations-for-managers-and-dispute-resolution-professionals-hardcover","provider":"CK BOOKSTORE","version":"1.0","type":"link"}