{"product_id":"better-customer-service-simple-rules-you-can-apply-today-paperback","title":"Better Customer Service: Simple Rules You Can Apply Today - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eEdward C. Brewer\u003c\/b\u003e (Author), \u003cb\u003eTerence L. Holmes\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments - and make the world a little better and more pleasant.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eEdward C. Brewer\u003c\/strong\u003e is Professor of Communication Studies and directs the Communication Studies Online program at Appalachian State University. His research includes over 20 peer-reviewed articles and book chapters. He has also authored or co-authored three books.\u003c\/p\u003e\u003cp\u003eTerence L. Holmes is Professor of Marketing at Murray State University and chairs the Graduate Business Curriculum Committee. He has published peer-reviewed articles and cases in journals and textbooks. Prior to his academic career, he was a corporate trainer and co-owned a private vocational school.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 96\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.2 x 9 x 6 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e June 10, 2021\u003c\/div\u003e\n            ","brand":"BooksCloud","offers":[{"title":"Default Title","offer_id":52520483094802,"sku":"9780367757335","price":79.36,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0941\/2211\/5346\/files\/S2yMedW3039780367757335.webp?v=1784188275","url":"https:\/\/ckbookstore.net\/products\/better-customer-service-simple-rules-you-can-apply-today-paperback","provider":"CK BOOKSTORE","version":"1.0","type":"link"}